1. Overview
This Privacy Policy explains how JR Nexus Solutions FZ LLC collects, uses, stores, and protects information when you visit JRGenAI, create an account, use our AI-powered tools, subscribe to a plan, or contact support.
By using JRGenAI, you agree to the practices described in this policy. If you do not agree, please do not use the website or platform.
2. Information we collect
- Account information such as name, email address, login method, plan, campaign quotas, usage limits, and account preferences.
- Billing and subscription information processed through our payment providers. We do not store full payment card numbers on our servers.
- Workspace information such as websites, campaigns, prompts, generated content, outreach assets, Rank Nexus logs, tracking metadata, and user-selected settings.
- Technical information such as IP address, browser, device type, pages visited, timestamps, error logs, and usage analytics needed to operate and secure the platform.
- Support information that you voluntarily provide when contacting us.
3. How we use information
- To create and manage your account, dashboard, subscription plan, campaign quotas, and platform access.
- To generate, save, and display content, assets, reports, and campaign logs requested by you.
- To process billing, prevent abuse, improve security, troubleshoot errors, and maintain platform reliability.
- To communicate with you about product updates, support requests, account notices, billing notices, and policy updates.
- To improve JRGenAI features, user experience, performance, and product quality.
4. AI-generated content and workspace data
JRGenAI processes the inputs you provide in order to generate drafts, reports, assets, and campaign outputs. You are responsible for reviewing AI-generated outputs before publishing or using them commercially.
We may use third-party AI, storage, email, payment, analytics, hosting, or infrastructure providers to operate the platform. These providers process data only as needed for the services they provide to us.
5. Cookies and tracking technologies
JRGenAI may use cookies and similar technologies for login sessions, security, analytics, preferences, and performance. You can control cookies through your browser settings, but disabling certain cookies may affect account functionality.
6. Data sharing
- We do not sell your personal information to advertisers.
- We may share information with service providers that help us operate hosting, authentication, billing, email delivery, analytics, storage, and AI functionality.
- We may disclose information if required by law, legal process, security investigation, fraud prevention, or to protect rights, property, users, or the platform.
7. Data retention and deletion
We retain account, billing, subscription, usage, generated-content, and campaign data for as long as needed to provide the service, comply with obligations, resolve disputes, prevent fraud, and maintain business records.
You may request deletion of your account or certain personal data by contacting us. Some records may be retained where required for legal, security, billing, or compliance reasons.
8. Security
We use reasonable technical and organizational safeguards to protect account and platform data. No online system is 100% secure, and users should protect their login credentials and avoid sharing sensitive secrets inside prompts or uploaded content.
9. International users
JRGenAI may be accessed globally. By using the platform, you understand that information may be processed in countries where our service providers operate, subject to applicable safeguards and contractual protections.
10. Contact
For privacy questions, account deletion requests, or data inquiries, contact JR Nexus Solutions FZ LLC at support@jrgenai.com. We reply within one business day.
Questions about these policies?
Contact JR Nexus Solutions FZ-LLC at support@jrgenai.com for billing, account, privacy, or legal-policy questions. We reply within one business day.